I have to say I was greatly impressed with Eric Qualman @EQualman yesterday at the JP Morgan Chase Business Insight seminar series. The seminar was on mobile and social marketing, and since I’m really big in FaceBook and Twitter I thought it would be a great event to learn more especially about mobile marketing.

Here are just a few things he mentioned and I highly recommend you attend his seminar if you have a chance or purchase his book. Also want to thank Chase (Tanya De La Cruz) for the invite for the presentation, check them out at ChaseBis or ChaseSmallBiz

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I will share a really funny story (by way of youtube) that he shared with us reference a man who flew on an airline and his guitar was damaged. The airline didn’t think it was their responsibility to pay for the damage, with social media there are always ways to get your point across. There are more cameras in place and with more social interaction today, there are always ways to spread good or bad news. So have you ever been happy or mad enough to possibly do your own video?