All posts in “quality control”

Drains & Restaurants

Drains & Restaurants

Drains & Restaurants

Do you ever check bathrooms before you eat at a restaurant, I check drains and restaurants for a living? I won’t eat until I check the bathroom, if its clean then probably (probably) the kitchen is clean. If you have a restaurant, staff must be taught that part of the process is cleaning. Everyday a certain station should be cleaned and then someone needs to double check. If a customer gets something in their food, the reputation can be sullied in that visit and those reviews sites are not forgiving.

  1. Daily cleaning, certain areas.
  2. Weekly cleaning.
  3. Inspection by someone who cares, not just someone that wants to go home.
  4. Inspection by management. If you set the standard – staff will comply.
  5. A German Cockroach can get by with just a speck of grease, don’t forget in between appliances.
  6. Use a checklist, its not tough. If you start out clean and keep it that way.

The Public is your Critic

  • Only takes one complaint, and if its online – it is there FOREVER. Those Dirty Dining shows are proof of that.
  • Make the weekly cleaning game with free appetizers etc. If staff doesn’t consider it work – it won’t be.
  • Set the standard, if you don’t then no one else will.
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