All posts in “ceu”

I love to do presentations – Lunch and Learn programs.

I love to do presentations – Lunch and Learn programs.

 

         

One of my favorite things to do is to speak and give presentations to all sorts of groups. One thing I sure don’t have is a phobia about public speaking. Sometimes instead of talking about a certain subject I enjoy people asking questions, they ask and hopefully I can answer the question or find out more.

There was one question I couldn’t answer * Let’s say ProBest handles are bees in a home and about 3 months later we have evidence of honey and wax dripping inside the house – Is this covered by Homeowner’s Insurance?

I called my State Farm Agent’s office and posed that question and here was the answer “Generally speaking they don’t cover insects or their damage and it is similar to a termite issue which isn’t covered until a HomeOwner Policy”.

One last note – It’s not always about whether the person can answer the question but rather that they know who to call if they can’t answer it!

New Mexico Pest Management Continuing Education Tour

What’s a tech to do; everybody is seeing Bed Bugs…
 Delusional Parasitosis!

Yours truly was asked to participate again with the New Mexico Pest Management continuing education tour, this event is held each year and are held in Las Cruces, Roswell and Albuquerque. I really enjoy this event and have asked over the years for a spot in the program. I started attending this event probably 10 years ago and had the opportunity to speak and I love the crowd and the electricity that flows from the participants.

One of the things I like most about the event is that I focus on items that a technician can relate to, most have seen the biology and control aspects of the bugs unless they are new to the pest industry. So I focus on what they can do to help their customers and themselves, stay tuned and maybe I’ll have some pictures of this event.

 Agenda

–    What’s the hype? Hysteria!

  • Is it Bed Bugs, mites, fleas or ticks or is it Delusional Parasitosis?

–    Customer Service.

–    What procedure does your company have?

–    How do you discuss options and findings?

–    How do you cover yourself and your company from the CREEP FACTOR?

–    OPEN discussion ———

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