All posts in “QualityPro”

Best Exterminator

Best Exterminator

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Best Exterminator

There are bunches of Pest Control operators throughout Arizona, and constantly they are vying for the title of Best. What determines the Best? We were included in a few of those local things, but some are made up and just want to sell plaques etc. This blog has won a few over the years and technically speaking we have been blogging since 2009, now we blog every Monday. So let me tell you what I think makes a Best Exterminator or great pest company.

  • They return phone calls promptly.
  • Did they provide an estimate before they started?
  • I think you should also check them via social media, but again don’t believe everything you read. If they have 10 bad things and you see a trend then consider that.
  • Do they explain to your satisfaction, what they are going to do?
  • Do they stand behind their work?
  • Is the work satisfactory to you and does it look good, did they clean up after themselves?
  • Are they rated with the BBB or Chamber?
  • And drum roll please, would you recommend them?

 Arizona

I think we do a great job at all of the above, and yes we do make mistakes from time to time. But we correct, finish and stand behind the work we do.  Check us out and give us a call 602-249-7378 or 623-414-0176

TRUSTWORTHY

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Everyday I get bombarded with “I can get it for cheaper”, what is TRUSTWORTHY and what does it mean to you? You know the commercial on TV where the patient ask about the Doctor, and the Nurse says he’s OK. I don’t want to be known in the community as OK, I want to be known for the Quality of our work. I use the Boy Scout Law as a measurement of the business and TRUSTWORTHY is #1. One of the things I like to do, is to find out where and how the termites ae gaining access into the home. Almost like a who done it moment for me.

Hey if it’s just about the money, fine but if your going to live in the house or stay in business at that location think about QUALITY. Listen to the guy selling you, does it sound like he knowns about the thing he’s talking about? Ask questions, if you get quotes compare the right things.

I just had some inside home work done, first off I know nothing about what is code and not. I had to get another Handyman because I wasn’t to sure about things and a few things are not code. Yep I’m screwed, not to code. Why do people do that? I’ll let you know in a few weeks about the new Handyman. Remember you get what you pay for, right? TRUSTWORTHY?

Quality

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Quality is a buzz word with me, to me it’s about your Word. Back in the day your handshake met something. I try everyday to meet and exceed our work, we strive to be be honest and sincere with all of our work.

One story from a few years ago – We did an inspection for home-seal, when arriving for work it had appeared it was done. Good job on us. It’s the old adage, pretend someone is watching all the time and do good work.

Strive to be the best, Call a Pro… Call the Best. ProBest! 602-249-7378 or 623-414-0176

CHEAP WORK

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Cheap work is what I’m talking about today, those companies that I can’t figure out how they do it.

So lets say a home is about 150 lineal feet, complete exterior of that building. What’s the cost and I know everyone’s is different. I see prices out there at the low end of $298

Termidor (yes you want Termidor) probably at least 30 gallons or approximately $67

Cost of labor 5 hours at $15 = $75

Cost of doing business – NPMA (National Pest Management Association) several years ago suggested 32.5% = $97

Total $239 – profit of $59

For all the liability we encounter are you willing to take in $59 as profit, what if you hit a pipe? Homeowners, if they aren’t making money, they won’t be around very long. Make sure it’s a complete exterior.

Do business locally and don’t automatically take the cheap proposal. ProBest has been a QualityPro member since early 2005, actually just after I bought the place.

QualityPro Schools

QualityPro Schools

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Schools – The QualityPro accreditation standards are set by the Board of Directors with the help of experts in each field of qualification. Based on four pillars, the standards relate to how companies do business in the field of Business Operations, Environmental Stewardship, Consumer Relations and Employee Education.

In an effort to ensure that QualityPro companies have access to the latest information and uphold the integrity of the program, these standards are continually monitored and enhanced as needed.

ProBest Pest Management achieved our accreditation in 2005 and continue to set the standard for other companies around us.

QualityPro is administered by the Foundation for Professional Pest Management, an independent organization that has been developing good business practices and standards since 2004. Designed specifically for pest management companies in the US and Canada, we are proud to certify over 500 of the best companies in the pest management industry.

Vision

QualityPro is the only recognized and accepted credentialing authority of the professional pest management industry.

Mission

QualityPro sets the standards of excellence for professional pest management companies and their employees through education, training and certification, providing consumers protection and confidence when selecting a nationally accredited company.

Goal Areas

Standards of Excellence
QualityPro accredits and certifies pest management companies and professionals using a set of comprehensive standards significantly superior to national and state/provincial regulations.

Education & Training
An increasing number of Pest Management Companies and professionals are becoming QualityPro Accredited and Certified by completing approved education and training programs designed to enhance the overall customer experience.

Reprinted from QualityPro Schools National Pest Management Association

Sloppy work standards

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Sloppy work and no one should see.

You know nothing upsets me more that sloppy work, maybe I’m OCD but I just don’t like it is Professional or something I want my name associated with.

      sloppy

First off match the concrete, don’t just use white portland and hope it will look OK cause it won’t. Second use a sanding bar and knock off the edges, it will blend better and look a whole lot nicer. Not perfect but better, I use the saying “Would your Mother approve of it?” Knock down the old mud tubes and remove the stain, it only takes a few minutes and trust me everyone will be pleased.

That is how ProBest does their work, try to make it appear that we weren’t even there. Now we all know there is a hole and it will be noticeable just blend the best you can. Call ProBest to get a free termite quote and a job that will look good, you have my word on it. 602-249-7378 oh and I approve of this message.

 

Trust a Pest Management Professional

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NPMA - Trust a Professional

ProBest is a member of the NPMA – Trust a Professional

Trust A Professional:

Do you know what you get when you purchase a service from ProBest Pest Management? Not only do you get a Professional service but you get the knowledge of 75+ years of the staff at ProBest. Two members are Associate Certified Entomologist from the Entomological Society of America. We do a lot of little things to prove value for the price you pay, and hey we are not the cheapest but we do great work. Cheap is not always the best! I have a saying “buying the same hammer that a carpenter buys doesn’t make you a carpenter” or “Honesty shouldn’t be the best policy, it should be the only policy”.

Referrals are BIG at ProBest, and we pay out when you refer someone to us. That is the true test of a great company, how about reviews – we have some really great ones at are http://www.youtube.com/ProBestPest check them out along with some really cool videos. Thanks for those referrals and reviews.

professional

professional

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I need to find a Pest Professional, how can I do that that?

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One of the many benefits of belonging to a Professional Association are the great benefits and this benefit actually helps consumers find a “PRO” in their area. There are also tips on helping you find that Pro.

Findapro

Trust of customers ProBest Pest Management

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Trust is an important word in any business along with integrity.

  1. 93% of our business is from referrals, that speaks volumes on the integrity and trust of ProBest.
  2. In business since 1981.
  3. QualityPro – QualityPro Schools, Food Protection and GreenPro, since 2005.
  4. Rated A+ with the BBB.
  5. Termite and pest services to residential and commercial – one stop shopping options.
  6. Gold member of the Pesticide Environmental Stewardship Program (PESP)since 2010 – Gold membership is reserved for PESP’s outstanding environmental stewards. These members’ demonstrated commitment to pesticide risk reduction makes them models for other PESP members. Gold members may develop an IPM strategy, demonstrate significant and sustained progress in reducing pesticide risks, and independently measure the progress of their IPM implementation.
  7. On staff Associate Certified Entomologist
    TRUST

    Trust ACE

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