All posts in “QualityPro”

QualityPro & Crimshield – A Step Above the Competition

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In 2005 ProBest earned this coveted mark of excellence, only a year after National Pest Management Association started the program. Current ownership happened in 2005 and we saw the upgrade to almost every part of our strategy to stay above the rest.

We also saw the need to become part of Crimshield in 2008, we background our employee’s each and every year just to be sure there are no surprises.

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QualityPro – 10th year Anniversary

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Leading the Industry

QualityPro is administered by the Foundation for Professional Pest Management, an independent organization that develops good business practices and standards. Designed specifically for pest management companies in the US and Canada, this certification is offered voluntarily to companies that are currently members of the National Pest Management Association. Created in 2004, we are proud to represent over 450 of the best companies in the pest management industry.

ProBest Pest Management has been a proud member since 2005, that was when ProBest was purchased and we decided from the start that we wanted to be a part of leading the industry and setting the standards.

ProBest Pest Management has the following QualityPro advanced certifications: GreenPro, QualityPro Food Protection and QualityPro Schools.

Recognized by EPA’s Pesticide Environmental Stewardship Program, GreenPro, is a stringent yet practical, sustainable, and eco-effective solution that has been tailored for today’s environmentally conscious consumer.

Do you have pet peeves, I do?

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As a business owner I’m reminded frequently of customer service and the opportunity to lose or gain a customer.  So here are a few questions I ask myself daily about service.

Does your technician have a clean uniform?

Is the vehicle clean?

If there was an appointment was he/she on time? Many times we perform outside only services this helps you to free up your time.

Does your technician ring the doorbell to let you know they are there? Do they ask if you’ve had any issues? Do they let you know they are done?

 

My favorite quote on customer service – If you don’t take of your customer someone else will.  Do you have any horror stories about service companies?

 

Green Pest & Termite Solutions

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GreenPro, is a stringent yet practical, sustainable, and eco-effective solution that has been tailored for today’s environmentally conscious consumer.  GreenPro’s integrated pest management (IPM) program will continue to emphasize a systems approach that focuses on long-term pest prevention/suppression coupled with minimal impact on human health, property, the environment, and non-target organisms.

Green Pest Management or Organic Pest Management – or IPM, how do you tell the difference? More details as these programs continue to roll out.

In the old days spraying homes was the norm, today people understand that continued use of poisons or pesticides in homes isn’t necessary. To be honest that isn’t what ProBest Pest Management is all about, we are not a spray and soak your home with chemicals company. We will identify and help you solve your pest problems. We truly believe in IPM and we practice what we preach. That is why we are members of PESP and GreenPro.

The trend of GREEN, what do I mean?

 

As Kermit the Frog has said numerous times “It ain’t easy being Green”. The trend over the last 10 years or more is to lean against the use of pesticides unless it is absolutely needed and I agree. Now with that said, I do believe that pesticides are needed. Numerous people die every year from diseases brought on by vectors like mosquitoes or fleas. Along with that number are the people that are stung or biten by things like scorpions, bees and spiders.

“Green Buildings” Have potential to improve health of low-income housing residents.

Integrated Pest Management (IPM) is the protocol of using tools to stop the pests from gaining entry before using pesticides. It still allows the use of pesticides but after using those tools to keep them out. Examples of this include home-sealing, eliminating hiding spaces and rocks on your property and installing or updating garage or door thresholds/door sweeps.

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Pesticide Environmental Stewardship Program – Featured Member – ProBest

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The Spring 2014 PESPWire is here!

PESPWire is a quarterly electronic newsletter featuring news and information of interest to PestWise members, partners and pesticide community stakeholders. This PESPWire issue covers a variety of topics, from IPM for Pigeons to EPA Supports IPM in Arizona.

I would personally like to thank two of our clients – Precious Treasures Childcare and Liberty Wildlife for their contribution to this informative article concerning Integrated Pest Management or IPM. I would also like to thank the EPA for this article and their work with IPM.

What is the Global Pest Market? Part 1

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Global Pest Control Services Market: Trends and opportunities (2013-2018)“. talks about the growing trend in green type pest control.

My concern is that most people truly don’t understand what makes green GREEN. What is organic and what makes a service green is open to debate. My definition of Green may just be Integrated Pest Management (IPM) and ProBest strives to do this everyday. We promote the use of less pesticide inside, while doing everything we can from the outside – to keep pests out. If you can keep out the pests and keep down their food, this might equal less pests getting into your home or business.

So if you need a Green service – find out what the pest company considers GREEN or better yet check out a GreenPro company :

Professionalism

Expertise

Confidence

NPMA’s strategic plan – education, protection, and growth

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August 21, 2013 (Fairfax, Va.) – The National Pest Management Association (NPMA) is pleased to announce the launch of a new logo and tagline as part of the association’s ongoing evolution of its brand, which began in 2012 with the creation of the association’s strategic plan.

During its July meeting, the Board of Directors approved a new logo and tagline that represents the goals identified in NPMA’s strategic plan – education, protection, and growth.

“It was the perfect time to evaluate our company’s brand and logo to ensure it was in sync with who we are and where we are going,” stated NPMA Executive Vice President Bob Rosenberg. “For 80 years, NPMA’s members have helped to build a trusted brand in the pest management industry. It is with them in mind that we are excited to unveil our new, fresh visual identity to further strengthen our position as an industry leader and carry us into the future.”

The new logo showcases a shield around a person and a structure, graphically depicting the industry’s protection of person and property. The new tagline, “Our Mission is Your Protection” provides a dual purpose. While NPMA’s mission is to provide protection to its members through advocacy, education, and business opportunities, the logo and tagline was also designed with association members in mind, as it is their mission to protect their customers.

Over the next few weeks, NPMA will be updating its collateral, stationery, and Web site with the new logo. A formal launch is planned for PestWorld 2013, to be held in Phoenix, Arizona on October 22-25. For more information, visit www.npmapestworld.org/pestworld2013.

Is knowledge really important?

 

Do you really care whether someone has all the right knowledge on a given subject? I think that it is important to continue to gain knowledge. In my industry there are some that never let their employee’s go to class or other events because someone might steal that employee. I’m just the opposite – if they were looking and then left, they were looking anyway. So you need to figure out why they left.

I have always encouraged my employee’s to learn new stuff. One employee has his Qualifying Party license and he is excited that in just 6 months he can take his A.C.E. (Associate Certified Entomologist) test. I insist that each month they take an additional Continuing Education unit from a site like Univar and the best part is that it is FREE. Here in Arizona we are required to earn 6 CEU’s and in Florida where I also have a Certified Pest Control Operator Pest License I’m required to earn 2 for each category that I have and 2 for Core. On average I think I always have about 30 or so, you can earn them at places like Pestworld (which will be held in October 2013 in Phoenix) and other events sponsored by various groups throughout the year.

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