All posts in “Trustworthy”

TRUSTWORTHY

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Everyday I get bombarded with “I can get it for cheaper”, what is TRUSTWORTHY and what does it mean to you? You know the commercial on TV where the patient ask about the Doctor, and the Nurse says he’s OK. I don’t want to be known in the community as OK, I want to be known for the Quality of our work. I use the Boy Scout Law as a measurement of the business and TRUSTWORTHY is #1. One of the things I like to do, is to find out where and how the termites ae gaining access into the home. Almost like a who done it moment for me.

Hey if it’s just about the money, fine but if your going to live in the house or stay in business at that location think about QUALITY. Listen to the guy selling you, does it sound like he knowns about the thing he’s talking about? Ask questions, if you get quotes compare the right things.

I just had some inside home work done, first off I know nothing about what is code and not. I had to get another Handyman because I wasn’t to sure about things and a few things are not code. Yep I’m screwed, not to code. Why do people do that? I’ll let you know in a few weeks about the new Handyman. Remember you get what you pay for, right? TRUSTWORTHY?

Trust & Reliability

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Trust & Reliability

Trust & Reliability is what it is all about! Tell the truth and keep promises. People can depend on you.  We get more work from referrals than anything else we do. Many customers have been loyal fans of ProBest since 1981. They continue to promote by word of mouth daily to their friends. In this day and age, phone books are gone. More and more people on social media platforms utilize them to check on companies. Lots of companies also use social media to get their word out to the general public.  ProBest on Facebook, ProBest on Twitter, and ProBest on YouTube. Photo attached from a survey with PCT Magazine.

Just like the Scout Law – Trustworthy is at the Top of the list.

a : assured reliance on the character, ability, strength, or truth of someone or something.
b : one in which confidence is placed.

So what is QualityPro – National Accreditation, Consumer Confidence and Training & Certification? Recognizing the best in pest management through accreditation and certification.  QualityPro Company Certification and 3 service certifications: GreenPro, QualityPro Schools, QualityPro Food Safety

Trust & Reliability

​A BIG THANK YOU to all my READERS – ProBest Blog

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 A BIG THANK YOU to all my READERS

You know you are only as good as the people you surround yourself with! Many people I interact with on a daily basis come from our social media sites including Twitter, FaceBook, LinkedIn and our contacts within our Post Office. Our employee’s interact every single day with customers and are the FACE of ProBest Pest Management, I couldn’t do everything I do without them. It’s not easy but we do believe in Customer Service!

So thanks to all you read the home seal and are customers of ProBest Pest Management – We appreciate you each and every day!

THANKS…

Did you have great service with another local business here in Arizona, tell us about it?

DON’T BELIEVE EVERYTHING YOU READ!

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DON’T BELIEVE EVERYTHING YOU READ!

Have you seen the commercial on TV where the lady is talking bout believing everything she reads or sees on the internet (how could you not trust the World Wide Web). Not everything is fact, period. So with all that said how and what do you trust.

  1. Referrals – ask your friends, neighbors and the people you trust.
  2. Seek out information on the internet but verify it at various sources.

When is that good deal not such a good deal?

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When is that good deal not such a good deal?

From time to time I hear about those great deals, which all of us probably run into. Last week I got another one of those flyers in the mail on carpet cleaning – “Any size room steam cleaned & deodorized $4.95” of course then the fine print – 2 room minimum, heavily soils carpet will require preconditioning. Oh and don’t forget travel charge applies to all areas.

Come on who are they kidding? By the time you add in all those hidden fees, it could (and probably is)  the same as a reputable Better Business Bureau company. By the way I also decided to do as search for their company at the BBB and it appears that there is an Alert on this company.

Its the same with pest control companies, I’m often amazed at the discrepancy of pricing and I ran into one this weekend. 4000 – 5000 square foot home, 4 bedrooms with a living room with Bed Bugs. My price started at $1250 and the other quoted price was $550. Bed Bugs are a serious and time consuming treatment protocol and this job would take take us most of the day to complete. I can understand shopping for the best price but lets consider some other factors?

  1. What are the protocols? We issue a prep sheet which must be followed.
  2. What are they using? We use Steam, with a dust material put into crack & crevices and wall voids and Phantom liquid spray around baseboards.
  3. How long will they be there, estimate? For this size home probably 6 – 8 hours.
  4. How long has this business been in business? 30+ years
  5. Do they have reviews by BBB, Kudzu, MerchantCircle or anyone else? No complaints and plenty of reviews.
  6. Are they licensed and insured? Office of Pest Management #8411 and we carry General Liability, Auto and Workman’s Compensation
  7. Are they member so of Crimshield? CrimeFreeCircle Yes, since 2008.

It’s all about TRUST

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Its’ all about TRUST.

Do you know the Boy Scout Law – it goes like this. A Scout is Trustworthy, Loyal, Helpful, Courteous, Kind, Obedient, Cheerful, Thrifty, Brave, Clean & Reverent. Ever wonder why trustworthy was placed at number one, is it because its the most important?

Scout Law History

So shouldn’t this be the mantra of every business? What if we strive for that kind of company and philosophy? So today why don’t we all try to live by the Scout Law and make the World a better place.

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