All posts in “ethics”

Why is ProBest a member of the BBB?

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Why is ProBest a member of the BBB?

 

The Better Business Bureau offers companies a chance to shine with their Code of Business Practices. It isn’t always easy to stand out in the crowd, for example there are over 1200 Pest Control companies in Arizona. ProBest Pest Management is only one, so how do we stand out from the crowd and promote our services? What are the standards from the BBB?

  • Trust
  • Advertise Honestlybbbarating.jpg
  • Tell the Truth
  • Be Transparent
  • Honor Promises
  • Be responsive
  • Safeguard Privacy
  • Embody Integrity

ProBest Pest Management strives to do our best in honoring all of our commitments to our clients, we also participate with the National Pest Management Association QualityPro program to set the standards in pest management.

Poem by Mary Contreras – Ode to Keith V. Birkemeyer

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A Poem by a really great friend – Mary Contreras:

Poem by Mary Contreras “Ode to Keith Birkemeyer”

 

My community instilled many values throughout my upbringing,

For I was raised in a land of giants

Where people you were proud to know everywhere.

I have traveled far from those days

Yet I’m here to say

Today, I have found one of those giants – a man of magnitude.

He is kind, caring and unassuming,

He does the unusual… Puts you first

His curiosity about the world large and small is a wonder.

Bugs you say! What could capture my interest

Well Keith has found a way to protect you and me,

From what frightens us most… those pesky little pests.

ProBest Pest Management has Keith at the helm

You will be protected by the passionate care of this man and his team

Let Keith show you business as unusual – where you come first!

Poem

Poem

Signed your best fan  I have had the pleasure of knowing Mary for many years and she is an inspiration to me and many others. You can contact Mary at Contreras State Farm Agency http://www.statefarm.com/agent/US/AZ/Tempe/Mary-Contreras-TLK8Q1YS000 480-775-7788 for all your insurance needs. Thanks Mary for the great poem.

Ethical Arizona – Your source for ethical companies in Arizona

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ProBest Pest Management, LLC

425 W. Guadalupe Road #110
Gilbert AZ 85233
Ethical Arizona – Your source for ethical companies in Arizona      
ProBest Pest Management has been serving the Valley of the Sun since 1981. We are dedicated to providing quality service to all of our residents. We are a local company. We are a QualityPro “The Mark of Excellence in Pest Management” company since 2005.Establish ProBest Pest Management as the premier provider of pest management services in our business region while maintaining uncompromising ethics as we grow. The following guiding principles will measure the appropriateness of our decisions:
  • Develop enthusiastically satisfied customers at all times
  • Provide a great work environment and treat each other and our customers with respect and dignity
  • Empower our people to make positive, appropriate, and enlightened decisions to further our mission
  • Apply the highest standards of excellence to all of the services throughout our company
  • Recognize that profitability is essential to our success
425 W. Guadalupe Road #110
Gilbert AZ 85233
Get Directions

 

When is that good deal not such a good deal?

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When is that good deal not such a good deal?

From time to time I hear about those great deals, which all of us probably run into. Last week I got another one of those flyers in the mail on carpet cleaning – “Any size room steam cleaned & deodorized $4.95” of course then the fine print – 2 room minimum, heavily soils carpet will require preconditioning. Oh and don’t forget travel charge applies to all areas.

Come on who are they kidding? By the time you add in all those hidden fees, it could (and probably is)  the same as a reputable Better Business Bureau company. By the way I also decided to do as search for their company at the BBB and it appears that there is an Alert on this company.

Its the same with pest control companies, I’m often amazed at the discrepancy of pricing and I ran into one this weekend. 4000 – 5000 square foot home, 4 bedrooms with a living room with Bed Bugs. My price started at $1250 and the other quoted price was $550. Bed Bugs are a serious and time consuming treatment protocol and this job would take take us most of the day to complete. I can understand shopping for the best price but lets consider some other factors?

  1. What are the protocols? We issue a prep sheet which must be followed.
  2. What are they using? We use Steam, with a dust material put into crack & crevices and wall voids and Phantom liquid spray around baseboards.
  3. How long will they be there, estimate? For this size home probably 6 – 8 hours.
  4. How long has this business been in business? 30+ years
  5. Do they have reviews by BBB, Kudzu, MerchantCircle or anyone else? No complaints and plenty of reviews.
  6. Are they licensed and insured? Office of Pest Management #8411 and we carry General Liability, Auto and Workman’s Compensation
  7. Are they member so of Crimshield? CrimeFreeCircle Yes, since 2008.

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