All posts in “merchantcircle”

It’s us versus them, what an I talking about?

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It’s us versus them, what an I talking about?

You know the old adage, “you get what you pay for.” I quoted a termite job this week at $795 and they had a bid for $315 – why the BIG difference.

  • I was quoting a Premium Termiticide not just some cheap crap!
  • There is no one that does a better quality job than ProBest!
  • ProBest belongs to several higher standards – ie; QualityPro (QualityPro Schools, QualityPro Food Protection and QualityPro – GreenPro. ProBest is also an industry  member of the National Pest Management Association and Arizona Pest Professional Organization. ProBest also is a member of the Better Business Bureau and the Chamber of Commerce of Gilbert. ProBest also has reviews all over the web, Kudzu, MerchantCircle and Manta. We also have background checked all employees yearly since 2008 through Crime Free Circle – providing you with peace of mind.
  • No person or company is perfect but we put ourselves out there to prove and help you make an intelligent opinion about our service. We may make mistakes but we endeavor to make it right.

When is that good deal not such a good deal?

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When is that good deal not such a good deal?

From time to time I hear about those great deals, which all of us probably run into. Last week I got another one of those flyers in the mail on carpet cleaning – “Any size room steam cleaned & deodorized $4.95” of course then the fine print – 2 room minimum, heavily soils carpet will require preconditioning. Oh and don’t forget travel charge applies to all areas.

Come on who are they kidding? By the time you add in all those hidden fees, it could (and probably is)  the same as a reputable Better Business Bureau company. By the way I also decided to do as search for their company at the BBB and it appears that there is an Alert on this company.

Its the same with pest control companies, I’m often amazed at the discrepancy of pricing and I ran into one this weekend. 4000 – 5000 square foot home, 4 bedrooms with a living room with Bed Bugs. My price started at $1250 and the other quoted price was $550. Bed Bugs are a serious and time consuming treatment protocol and this job would take take us most of the day to complete. I can understand shopping for the best price but lets consider some other factors?

  1. What are the protocols? We issue a prep sheet which must be followed.
  2. What are they using? We use Steam, with a dust material put into crack & crevices and wall voids and Phantom liquid spray around baseboards.
  3. How long will they be there, estimate? For this size home probably 6 – 8 hours.
  4. How long has this business been in business? 30+ years
  5. Do they have reviews by BBB, Kudzu, MerchantCircle or anyone else? No complaints and plenty of reviews.
  6. Are they licensed and insured? Office of Pest Management #8411 and we carry General Liability, Auto and Workman’s Compensation
  7. Are they member so of Crimshield? CrimeFreeCircle Yes, since 2008.

Marketing ideas, advertising and directories! Pt 3 Pest Control Ideas…

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Marketing ideas, advertising and directories! Pt 3 Pest Control Ideas…

Way back in January 2008 we were notified by the Gilbert Post Office that they were looking for businesses that would like to put a Post Office in their business location. We had to have approximately 150 square feet of space and we would have to supply the postage upfront. On average we would have 2 maybe 3 people a year come to our office to pay their pest bill. I would say now we are having 100 to 150 per day coming to the office. We greet them by saying Hi when they walk in the door and we do everything in our power to be as friendly as possible – if they have  a great experience they will continue to buy from us.

We also have upgraded our presence on the web, Bryan updated our webpage (great job) and we upgraded our exposure with www.kudzu.com this site allows anyone to do a review of our service or you can get there from our site at www.callprobest.com/kudzu  People trust and feel better knowing that other customers like our service. We also have a presence on http://merchantcircle.com

I home seal everyday www.callprobest.com/home seal and I try to pass along relative information from Bed Bugs to the Zoo in Jacksonville, Fl. A BIG THANK YOU goes out to our customers who continue to use our Pest Services, thank you for your support.

 

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1000th Post – ProBest Pest Management

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1000th Post

Today marks the exciting 1000th post – Congratulations to ProBest Pest Management, Stinger and Dr. Bug!!!

What shall we discuss? There are a host of things we haven’t talked about yet, do you have any bug stories to share. Has anything ever happened to you concerning bugs etc? How about that movie Arachnophobia or Big Azz Spiders?  Posting or blogging has and continues to be a fun way to pass along information to our customers and friends. We try to provide local and international ideas and postings of various pest related items. Some of  those stories scare me to death, like using 30 bug bombs and blowing their house or business up. 

1000th

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