All posts in “reviews”

“Call a Pro… Call the Best. ProBest!”

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Shouldn’t you be calling ProBest Pest Management to handle all those bug issues or at the very least recommending us to those that do have some bug issues. Why should you call us:

  1. Full time Associate Certified Entomologist on staff.
  2. A+ rating with the BBB.
  3. Hundreds, possibly thousands of satisfied customers according to reviews posted on the Internet and we believe everything we read on the Internet.
  4. 30+ years of service to the Valley.
  5. Customer service experts, we have a Contract Post Office and understand excellent customer service.

Time for a change?

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Is it time for a change with your Pest Control company, do they answer calls promptly and do they provide exceptional customer service? If they don’t I think it is time for a change. What should they provide you for pest control?

  • Well they should be able to get rid of the bugs. A few years back I just happened to be at a house for a termite inspection refinance and we got talking about bugs. She complained about American Cockroaches getting into the kitchen, as I did my inspection I brought along my bellows duster and just started dusting wall voids and the block wall voids. Surprise – the roaches came out in droves, they were everywhere. I took that account away from another pest company that day, just because I paid attention to her complaint.
  • Are they members of their local, state and national pest management association.  Arizona Professional Pest Organization (AZPPO), National Pest Management Association (NPMA) and are they QualityPro?
  • Does your Pest Company listen to you, do they answer your calls promptly and do they return calls promptly?
  • It’s the year of Social Media, do they have reviews from customers just like yourself?

Reputation versus Character

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I’m often reminded that it takes an extreme effort to run a business, you have taxes, government things, employee’s, location and the other stuff. All these things matter but how quickly it could all fall apart if you are not careful in minding the store.

Here are a few of my tips for staying ahead of the game.

Stay current with the BBB, they track and keep things in check.

I have alerts set with Google to check my trade name and personal name.

Stay current with review sites, answer the reviews and thank people for spending their time to review your business.

Try to get your customers to give reviews, I would rather have an opinion from a friend or neighbor than just wing it.

If possible try to have a business which you enjoy, many people start a business as a hobby and then one day it becomes something you will continue to enjoy.

 

Ethical Arizona – Your source for ethical companies in Arizona

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ProBest Pest Management, LLC

425 W. Guadalupe Road #110
Gilbert AZ 85233
Ethical Arizona – Your source for ethical companies in Arizona      
ProBest Pest Management has been serving the Valley of the Sun since 1981. We are dedicated to providing quality service to all of our residents. We are a local company. We are a QualityPro “The Mark of Excellence in Pest Management” company since 2005.Establish ProBest Pest Management as the premier provider of pest management services in our business region while maintaining uncompromising ethics as we grow. The following guiding principles will measure the appropriateness of our decisions:
  • Develop enthusiastically satisfied customers at all times
  • Provide a great work environment and treat each other and our customers with respect and dignity
  • Empower our people to make positive, appropriate, and enlightened decisions to further our mission
  • Apply the highest standards of excellence to all of the services throughout our company
  • Recognize that profitability is essential to our success
425 W. Guadalupe Road #110
Gilbert AZ 85233
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