All posts in “QualityPro”

Time for a change?

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Is it time for a change with your Pest Control company, do they answer calls promptly and do they provide exceptional customer service? If they don’t I think it is time for a change. What should they provide you for pest control?

  • Well they should be able to get rid of the bugs. A few years back I just happened to be at a house for a termite inspection refinance and we got talking about bugs. She complained about American Cockroaches getting into the kitchen, as I did my inspection I brought along my bellows duster and just started dusting wall voids and the block wall voids. Surprise – the roaches came out in droves, they were everywhere. I took that account away from another pest company that day, just because I paid attention to her complaint.
  • Are they members of their local, state and national pest management association.  Arizona Professional Pest Organization (AZPPO), National Pest Management Association (NPMA) and are they QualityPro?
  • Does your Pest Company listen to you, do they answer your calls promptly and do they return calls promptly?
  • It’s the year of Social Media, do they have reviews from customers just like yourself?

What makes up a TRUE – Pest Management Professional?

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What makes up a TRUE – Pest Management Professional?

 

What do you look for in a Service Professional? Do they come dressed in an uniform, visibly marked. Do they have an I.D. badge? Are they in a company vehicle? Did they give you an estimate on the back of their business card or was it on a complete form with all pertinent information?

  • All ProBest field personnel have uniforms, clearly marked.
  • We use Crime Free Circle, all employee’s carry I.D’s .
  • All field employee’s have company truck clearly marked.
  • Office of Pest Management (OPM) requires termite estimates to be on a form approved by them. We also provide pest estimates via written reports.

ProBest Pest Management is QualityPro and abides by additional Standards of Professionalism .

1502931PNG     QualityProLogo_000     QualityProGreenLogo     QualityProSchoolLogo    QualityProFoodProt

Choosing the Best!

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How do you decide on a pest or termite company to service your home? May we suggest some ideas.

Call a Pro… Call the Best. ProBest!

Maybe someone could explain this 3rd picture?

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Maybe someone could explain this 3rd picture?

 

               

1st picture – beehive fell from wall, maybe is was so HOT it melted – OK I’m teasing but it did fall.

2nd picture – beehive wasn’t attached to tree limb but wall.

3rd picture – this was no where close to the wall but the bees were just settling there – hot asphalt somewhat in the shade under the tree, was it a swarm. They would move if I touched them with something like a stick but wouldn’t fly away. I thought maybe honey was dripping – no hive above, I thought maybe the Queen landed there – no I looked and couldn’t find her. Any ideas????????????????

It’s us versus them, what an I talking about?

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It’s us versus them, what an I talking about?

You know the old adage, “you get what you pay for.” I quoted a termite job this week at $795 and they had a bid for $315 – why the BIG difference.

  • I was quoting a Premium Termiticide not just some cheap crap!
  • There is no one that does a better quality job than ProBest!
  • ProBest belongs to several higher standards – ie; QualityPro (QualityPro Schools, QualityPro Food Protection and QualityPro – GreenPro. ProBest is also an industry  member of the National Pest Management Association and Arizona Pest Professional Organization. ProBest also is a member of the Better Business Bureau and the Chamber of Commerce of Gilbert. ProBest also has reviews all over the web, Kudzu, MerchantCircle and Manta. We also have background checked all employees yearly since 2008 through Crime Free Circle – providing you with peace of mind.
  • No person or company is perfect but we put ourselves out there to prove and help you make an intelligent opinion about our service. We may make mistakes but we endeavor to make it right.

Is it really FREE? Come on are you really going to fall for that same ole trick!

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Is it really FREE? Come on are you really going to fall for that same ole trick!

I think we all know the saying “If something sounds to good to be true its probably isn’t” and for some reason I’ve been hearing it more and more these days. So here are some pointers that I will suggest to un-complicate your life.

  1. A Termite job done right cannot cost $299 unless the house is the size of a shed.
  2. A Bed Bug treatment on a 4000 square foot home cannot be done for $500.
  3. Always check to see if the vendor has the proper licensing and insurance!
  4. Check out the company’s review online if possible.
  5. Are they members of National Pest Management Association, what about the Better Business Bureau and/or the Chamber.
  6. Go with your gut feeling, cause if it sounds to good to be true – maybe it’s not the company you want to use.

                   

National Healthy Schools Day

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National Healthy Schools Day

National Healthy Schools Day is a great day for everyone to celebrate and promote healthy and green indoor school environments for all children and staff. For ten years, parents, personnel, advocates, and agencies have held National Healthy Schools Day activities nationwide to highlight the importance of clean indoor air in schools. Visit the National Healthy Schools Day website for more information: http://www.nationalhealthyschoolsday.org/ National Healthy Schools Day is coordinated by Healthy Schools Network in cooperation with US EPA and the Council of Educational Facility Planners – International (CEFPI). It is the first day of School Building Week, and both events help promote the US EPA’s IAQ (Indoor Air Quality) Tools for Schools program. This program helps schools create and maintain healthy indoor learning environments by identifying, correcting and preventing common issues.

United States Green Building Council (USGBC) updates LEEDS Standards

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 United States Green Building Council (USGBC) updates LEEDS Standards

LEED is now in the process of developing it’s 2012 revisions to the standards and will publish their 3rd draft revision shortly. 

LEED has also accepted in their latest draft a provision for companies who have earned the GreenPro designation, allowing them to automatically qualify for LEED points as long as a GreenPro service is provided. 

ProBest Pest Management Earns EPA’s PESP Gold Level Designation

Altriset is a new reduced-risk non-repellent termiticide that provides excellent control of subterranean termites with minimal impact on the environment.

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